Shipping & Delivery Policy
Thank you for shopping with us! We’re committed to delivering your solar gadgets quickly, safely, and affordably. Please review our shipping and delivery policy below.
1. Order Processing Time
- Processing Time: Orders are typically processed within 1–3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Options & Delivery Times
We offer several shipping options depending on your location:
United States
- Standard Shipping (3–7 business days) – FREE on orders over $50
- Expedited Shipping (2–3 business days) – Available at checkout
- Overnight Shipping – Available for select items; contact us for a quote
International Shipping
- We currently offer international shipping to selected countries.
- Delivery times range from 7–21 business days depending on location and customs clearance.
Note: Delivery times are estimates and may vary due to carrier delays, weather, or customs processing.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your delivery address and chosen shipping method.
- Free shipping may be available for qualifying orders or promotional offers.
4. Order Tracking
- Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.
- You can track your order at any time using the link provided in the email or by logging into your account.
5. Lost or Delayed Shipments
- If your order hasn’t arrived within the estimated delivery time, please contact us.
- We will work with the carrier to locate your package and provide a resolution.
6. Delivery Address & Changes
- Please double-check your shipping address before placing an order.
- If you need to make changes to your shipping details, contact us within 12 hours of placing your order.
7. Customs, Duties & Taxes (International Orders)
- For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the customer.
- These charges vary by country and are not included in the product or shipping prices.
8. Contact Us
For any shipping-related questions or concerns, please contact our support team:
📧 Email: [sales@greenvoltshop.com]
💬 Live Chat: Available during business hours